Customer Support
Intelligent networks are always backed by intelligent people – and Neustar’s Customer Care representatives pride themselves on deep expertise and total customer focus. Whether you have a technical issue, a billing request, or a more general question about Neustar and our industry-leading services, we’re here to help. Choose any of the contacts below to get started.
Common Short Codes
Customer and Technical Support
Toll-Free Phone Number: +1-866-623-2271
E-mail Address: support@usshortcodes.com
GSMA Pathfinder
Technical Support
International Phone Number: +1-571-434-3480
E-mail Address: pathfinder-support@neustar.biz
Domain Name Registry Services
Registry Customer Support:
Toll-Free Phone Number: +1-888-436-8249
International Phone Number: +1-571-434-5757
E-mail Address: Support@neustar.biz
For .US:
Toll-Free Phone Number: +1-888-415-0365
International Phone Number: +1-571-434-5728
E-mail Address: Support.us@neustar.us
LEAP
Customer and Technical Support
Toll-Free Phone Number: +1-866-638-9500
E-mail Address: gotleap@neustar.biz
NPAC
Customer Connectivity Services Support
Phone Number: +1-571-434-5434
Email Address: cc@neustar.biz
SIP-IX
Technical Support
Toll-Free Phone Number: +1-888-291-9228
E-mail Address: sipix-support@neustar.biz
UltraDNS® and DNS Advantage
Billing and Payment Support
Toll-Free Phone Number: +1-877-245-5277
International Phone Number: +1-571-434-5660
E-mail Address: ultrabilling@neustar.biz
Customer and Technical Support
Toll-Free Phone Number: +1-888-367-4820
International Phone Number: +1-650-228-2390
E-mail Address: ultrasupport@neustar.biz
Managed Internal DNS (MIDS) Customer and Technical Support
Toll-Free Phone Number: +1-888-367-4820
International Phone Number: +1-703-547-6037
E-mail Address: midssupport@neustar.biz
Infoblox Customer and Technical Support
Toll-Free Phone Number: +1-888-367-4820
International Phone Number: +1-703-547-6037
E-mail Address: infobloxsupport@neustar.biz
MetaInfo Customer and Technical Support
Toll-Free Phone Number: +1-888-367-4820
International Phone Number: +1-703-547-6037
E-mail Address: metasupport@neustar.biz
Webmetrics®
Billing and Payment Support
Toll-Free Phone Number: +1-877-245-5277
International Phone Number: +1-571-434-5660
E-mail Address: ultrabilling@neustar.biz
Customer and Technical Support
Toll-Free Phone Number: +1-888-367-4820
International Phone Number: +1-703-547-6037
E-mail Address: support@webmetrics.com
Wireless Message Routing Service
Toll-Free Phone Number: +1-888-291-9410
E-mail Address: wmrs-support@neustar.biz
